Thursday, November 12, 2009

Access Services Conference - Course Related Content

Course Related Content: A Management Solution
Bethany Sewell
University of Denver

Traditional reserves: print and physical items
Bookstore: friend or competitor to library for traditional reserve material
Electronic reserves: all the same items as above, with perhaps some copyright restrictions (60% of UD acquisitions budget is now for e-content; about 40% of e-reserve content are now links)
Course Management Systems: often not managed by the library
Other Content: IR, Archives, finding aids, streaming videos, data sets....

The librarian needs to manage all these items and deliver them in ways meaningful to the patrons.

Course Related Content Management System requirements:
Should be a single space for all:
Faculty needs:
  • compatibility with other systems
  • archiving for re-use
  • multi-media support
  • direct faculty access
  • request tracking
Library staff needs:
  • authentication and password protection
  • cost concerns
  • quality control points
  • copyright clearance control
  • statistical information
  • linking to licensed material
  • low maintenance
  • scalable
  • adequate server space
Student needs:
  • ease of use
  • web based
  • fast
  • 24/7 technical support
ILS systems often offer one-stop shopping for library material and has 24/7 support, but not easily compatible with other systems and doesn't meet the faculty needs.
CourseWare (CMS) does have multi-media support and provides direct faculty access, but doesn't manage copyright effectively and not backwards compatible (to ILS and other library resources) and lacks quality control.
Home Grown Systems: can offer what you need, but requires extensive development and maintenance
Electronic Course Pack Vendors (eg. Xanadu): expensive (cost passed on to students) and no single point of access
Vendor Solutions (Docutek Eres and Atlas' Ares): large companies (SirsiDynix purchase of Eres has resulted in degradation of service). Ares is fully customizable and meets the requirements listed above.

Ares promises integration with textbook and course-pack requests (working with bookstore)

OER Commons
Using web 2.0 citation management systems to link to e-reserve content.

A presentation layer to the catalog can allow tagging of the items that are needed on reserve for a course. Items can be searched by the tag: e-content will display and print items may be requested from a partner library.

DU currently using Docutek
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