Mary Evangeliste (Gettysburg College)
Katherine Furlong (Lafayette College)
Maureen O'Brien Dermott (Dickinson College)
Middle Managers in academic libraries.
Team building strategies needed to help with change management. Meetings were held to build cohesion in the unit.
Gap Analysis asks two questions:
- where are you
- where do you want to go
Maintenance requires constant communication.
Applied Strategic Planning.
Sustaining Change
How the way we talk can change the way we work
Immunity to change
Change your own internal processes (how we think, act, behave) is an essential part of effecting change in the organization.
Be more comfortable with conflict
Rule in the library: if you're going to criticize something, you must have a proposed solution.
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